I'm glad that it is possible to receive answers for all my questions, because I need to be sure about any details before order something. Support service is very responsive, so I'm satisfied.
My order arrived just in 10 days! It's amazing! I'm really surprised, in good sense! Guys, you're my best friends!
You should contact our support team by phone or e-mail, and notify about this problem. We will reship the product free of charge or give your money back.
Delivery schedules may vary, but in general USA customers should expect delivery within 21 business days maximum. European customers - within 4-9 business days.